Leadership Be A leader, Not A Manager Jul 5, 2021 1 min read Old way: managementNew way: leadershipThe world doesn’t need any more managers, it needs more people leaders.View original discussion on LinkedIn Leadership
Strategy and Planning you're not as customer-centric as you think If it's not service, then what is it that makes a company customer-centric?
Org Design Customer success operations What you thought CS Ops was: - CS Platform Administration What CS
Customer Success Management Net = gross + expansion Net retention is the hotness right now. But don’t forget, it
Strategy and Planning you're not as customer-centric as you think If it's not service, then what is it that makes a company customer-centric?
Org Design Customer success operations What you thought CS Ops was: - CS Platform Administration What CS
Customer Success Management Net = gross + expansion Net retention is the hotness right now. But don’t forget, it