Roles & Responsibilities Broken processes Dec 10, 2021 1 min read Wherever conflict exists between two teams, more often than not the root cause is a broken process.View original discussion on LinkedIn Roles & ResponsibilitiesCustomer JourneyCustomer Experience
Org Design Customer success operations What you thought CS Ops was: - CS Platform Administration What CS
Customer Success Management Net = gross + expansion Net retention is the hotness right now. But don’t forget, it
Leadership CS begins and ends with product The best CEOs know that even the most amazing customer success team
Org Design Customer success operations What you thought CS Ops was: - CS Platform Administration What CS
Customer Success Management Net = gross + expansion Net retention is the hotness right now. But don’t forget, it
Leadership CS begins and ends with product The best CEOs know that even the most amazing customer success team
