Skills that will land you a job:
- Project management
- Programming
- Accounting
- Marketing
- Statistics
- Finance
- Sales
- Law
Skills that will make your career:
- Listening
- Delegation
- Negotiation
- Prioritization
- Collaboration
- Strategic planning
- Change management
- Communication (verbal, written)
In the early days of my career no one could convince me that the 2nd list was that important.
“Too fluffy.”
Now it’s 80% of what I spend my time on to get things done.
What would you say is the most important skill a customer success leader should build?
