Now's a great time to test new ways of engaging and communicating with our customers.

Recorded video and audio are probably the most obvious.. and possibly underutilized. Customers can consume when they want to, and everyone has a state-of-the-art studio in their pocket with their smart phone.

Videos, in particular, can help build trust and intimacy with customers without having to be on a live call.

Have you started to use any new communication vehicles to engage your customers? Would love to hear what's been working and what hasn't. 👇


To those celebrating today, HAPPY EASTER!

View Original Discussion and LinkedIn