Four weeks ago, we launched Gain Grow Retain, the world's largest and most effective customer success community.
It started with a weekly "Office Hours" call to bring CS leaders together during the pandemic.
But It's grown into so much more, including a vibrant online community.
Here are a few of the discussions I'm following:
š„ High Touch vs. Low Touch with Monthly and Annual Contracts
š„ Business Reviews for SMB / Low Touch Customers
š„ Customer Success Strategy for Non-SaaS Businesses
š„ How CS Supports Free Trials
(References to all those discussions š)
So many great topics and contributors who are *showing their work* and helping others.
It's free and publicly available, even if you don't join.
But we hope you'll join - and contribute.
