When Jeff and I launched Gain Grow Retain almost two years ago, we could have never imagined what it would become. I mean… we have a pop-up, vinyl banner now so clearly GGR is big time!

This holiday season I’m so grateful for the friends I’ve made and everything I’ve learned from this community of people.

We are just getting started.. as an industry and as a community. 2022 is going to be a big year for GGR (some fun announcements coming.. stay tuned) and customer success in general.

Was great to see about 60 of our CS friends this week in NYC! 👇Chances are good we will bring the live roadshow to a city near you in 2022…

Happy Holidays and New Year to all!

View original discussion on LinkedIn