Is the “growth at all costs” era of #saas coming to an end?
Interesting article in Crunchbase this week about capital firms who are favoring profitability (or even just a path to it) more heavily.
It’s impossible to get to profit without a focus on customer success, retention and customer revenue expansion.
And so I naturally loved Vineet Jain’s quote below from the article (CEO of Egnyte).
Curious how many of you all in the SaaS world are feeling the push toward profitability?