What I heard on a customer call today was music to my ears.

Think sales can't be customer-centric? Think again...

"The sales experience is one of the reasons we love your company. It was absolutely amazing."

Key words used on the call:

-Relationship
-Transparent
-Helpful
-Honest

I am a firm believer that customers who start with a solid buying experience have higher lifetime value.

Customer success begins in the earliest stages of the relationship.

Which AE in your company gets this kind of praise?
(tag 'em ๐Ÿ‘‡)

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Shout-out to my colleague at Higher Logic / Vanilla Forums who was on the receiving end of those coments. You know who you are...
View Original Discussion and LinkedIn